Editing Connect Eventbrite to ActiveCampaign (section)

== FAQ ==

=== Q1: Do I need to have a paid plan on ActiveCampaign to use the Eventbrite integration? ===
Yes, the integration is available on the Plus, Pro, and Enterprise plans.

=== Q2: Can I add new custom contact fields through the Eventbrite integration? ===
No, you can only map Eventbrite fields to existing contact fields; you cannot create new fields.

=== Q3: What event actions will trigger the synchronization? ===
The actions include Order Placed, Order Updated, Order Refunded, Attendee Check-in, Attendee Check-out, and Attendee Updated.

=== Q4: How can I personalize my emails based on Eventbrite data? ===
Once the integration is set up, you can use the Eventbrite custom object fields in your email campaigns sent from automations.

=== Q5: What should I do if contacts are not syncing properly? ===
Check the permissions granted to ActiveCampaign and ensure the integration settings are correctly configured.

=== Q6: Is there a limit to the number of events I can sync? ===
You can select specific events or all events during the setup; however, ensure you manage your account limits based on your ActiveCampaign plan.

=== Q7: Can I use Eventbrite data in regular marketing campaigns? ===
No, personalization options for Eventbrite data are limited to email campaigns triggered through automations. 

For further information on personalizing your emails, see the relevant documentation [[Learn how to personalize your emails]].
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