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Connect DocuSign to ActiveCampaign
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=== FAQ === '''Q1: Do I need a special DocuSign account to use the integration?''' A1: Yes, you need a DocuSign account with the Connect feature, available in Business Pro plans or higher. '''Q2: Can I create new custom fields during the DocuSign integration setup?''' A2: No, all necessary custom fields must be pre-created in ActiveCampaign before setting up the integration. '''Q3: What happens if a contact declines a DocuSign envelope?''' A3: The corresponding action will trigger a tag to be applied to the contact’s record indicating the envelope was declined. '''Q4: Are the DocuSign objects editable in ActiveCampaign?''' A4: No, the fields within the DocuSign object are read-only and cannot be modified. '''Q5: How can I track the status of DocuSign envelopes?''' A5: The status and other details from DocuSign will appear in the DocuSign object on the respective contact’s record. '''Q6: Can I use DocuSign data in email personalization?''' A6: Yes, once the integration is configured, you can personalize automation emails with DocuSign data via the Custom Objects section. '''Q7: Are there any limits on the number of DocuSign actions I can subscribe to?''' A7: You can subscribe to multiple actions, but you will need to repeat the setup process for each action to be included in your automation workflow. This comprehensive setup will help you effectively utilize the integration between DocuSign and ActiveCampaign, ensuring a fluid exchange of information and enhanced productivity in your workflow processes.
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