Editing Product Release Notes (section)

= Product Release Notes - January 2023 =

== Introduction ==
The '''Product Release Notes''' for January 2023 provide users with an overview of the latest updates and enhancements made to the ActiveCampaign platform. These notes are essential for users as they provide insights into new features, improvements, and deprecated options that affect how the service is accessed and utilized. Users can benefit from understanding these updates to fully leverage ActiveCampaign’s capabilities, ensuring they are informed about the newest functionalities and improvements aimed at enhancing user experience and productivity.

== How to Access This Feature ==
To access the '''Product Release Notes''', users can navigate to the ActiveCampaign website and locate the updates section. From there, they can select the release notes for the specific month they are interested in. These notes are usually compiled in chronological order and are updated regularly to reflect the most current changes.

== Step-by-Step Instructions ==
1. **Navigate to the ActiveCampaign website.**
2. **Log in** to your account to access the latest updates.
3. Click on the **Updates** section typically found in the dashboard or main menu.
4. Select **Release Notes** to view the chronological listing of updates.
5. Click on the **January 2023** release notes to access detailed information pertaining to that month.

== Configuration Options and Settings ==
While the '''Product Release Notes''' don't include specific configuration options, users should be aware of several key enhancements and removed features outlined in the January 2023 notes:

- **ERJA Partial Sunset**: The enrichment add-on known as ERJA was partially sunset on January 4, 2023, due to its low usage and decreasing matches.
- **Deals Endpoint Update**: On January 5, 2023, the deals endpoint was updated to provide more specific information regarding failed custom fields.
- **MSD Integration Updates**: Several enhancements were made on January 10, 2023, regarding the Microsoft Dynamics integration, including the introduction of a new label for campaigns and automations, and adjustments to how the sync operates.
- **App Studio Changes**: As of January 11, 2023, app submissions now require specifying the app’s nature as private or public, altering previous metadata requirements.
- **Activity Stream for Sales Customers**: Introduced on January 19, 2023, the Account Activity Stream helps sales customers track changes more effectively.
  
These updates illustrate the commitment of ActiveCampaign to continually refine the user experience through regular adjustments and enhancements of existing features.

== Best Practices ==
To maximize the benefits from the '''Product Release Notes''', users are encouraged to:

- **Regularly review release notes**: Keeping up-to-date with new features ensures you are making the most of ActiveCampaign’s capabilities.
- **Engage with new features**: Experiment with newly released enhancements to fully understand how they can benefit your workflows.
- **Provide feedback**: ActiveCampaign values user feedback, and sharing your experiences with new features can help the team refine future updates.

== Common Use Cases with Examples ==
The updates in the January 2023 release notes offer various practical applications, including:

- **MSD Integration**: Users integrating with Microsoft Dynamics can streamline their workflow by using the new features such as error linking which gives direct access to failed records.
- **Sales Account Activity Stream**: Sales teams could use this enhancement to better monitor account interactions and drive follow-up actions efficiently.
- **Personalized Task Names in CRM**: With the enhancement on January 19, 2023, CRM users can utilize dynamic content in task names, creating more tailored and effective task management.

== Troubleshooting ==
While users generally won't encounter troubleshooting specific to the '''Product Release Notes''', if there are any issues with new features:

- **Check for updated documentation**: Ensure you are referring to the latest documentation for instructions pertaining to newly added features.
- **Contact support**: If a feature is not functioning as intended, reaching out to ActiveCampaign support may provide timely solutions.

== Related Features ==
For further reading and understanding, users can refer to the following relevant features:
- [[Integrations]]: Read more about how to connect ActiveCampaign with other software like Microsoft Dynamics.
- [[CRM]]: Learn more about enhancing customer relationship management through ActiveCampaign.

== FAQ ==
*'''Q: What main updates occurred in January 2023?'''
A: Key updates included the partial sunset of ERJA, enhancements to the MSD integration, and the introduction of the Account Activity Stream for sales.

*'''Q: How do I find the most recent Product Release Notes?'''
A: You can access them by navigating to the Updates section in your ActiveCampaign dashboard and selecting Release Notes.

*'''Q: Was there a major feature removed in January 2023?'''
A: Yes, the ERJA enrichment add-on was partially sunset due to low usage.

*'''Q: How can I benefit from understanding release notes?'''
A: Keeping informed about updates allows you to leverage new features and maintain effective workflows with ActiveCampaign.

*'''Q: Is there a way to provide feedback on the updates?'''
A: Yes, ActiveCampaign encourages users to share their experiences and feedback regarding new features through support channels.

*'''Q: What should I do if a new feature doesn't work as expected?'''
A: Check for updated documentation and consider reaching out to ActiveCampaign support for assistance.

*'''Q: Where can I find more details on integrations?'''
A: Additional details can be found in the [[Integrations]] section of the ActiveCampaign documentation.

By consistently reviewing the '''Product Release Notes''', users can stay informed and effectively utilize all the features that ActiveCampaign has to offer for their marketing and sales efforts.
```