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= Ecommerce Segment Conditions = == Overview == ActiveCampaign ecommerce segment conditions allow users to segment their contacts based on various ecommerce metrics. This feature is available with the following integrations: * Shopify * WooCommerce * BigCommerce * Square * Custom 3rd party integrations == Important Notes == * The Square integration does not sync product category data. * You must have at least one ecommerce integration connected to see ecommerce segment conditions in your account. == Available Ecommerce Segmenting Conditions == Only the following ecommerce segmenting conditions are available in Conditional Content: * Contact’s total revenue * Contact’s total number of orders * Total number of products * Price of last order * Currency of last order * Shipping method of last order * Product count of last order * ID of last product purchased * Name of last product purchased * Category of last product purchased For Shopify and WooCommerce, you must run a historical sync before using the following segmentation options released on January 9, 2023: * Product tag in last order * Product tag in any order * Sale product in last order * Sale product in any order * Product rating in last order * Product rating in any order * Product vendor in last order (Shopify Only) * Product vendor in any order (Shopify Only) == Segment Conditions for All Ecommerce Integrations == Below are segment conditions available for Shopify, WooCommerce, BigCommerce, Square, and custom 3rd party ecommerce integrations. === Ecommerce Segment Condition Definitions === * '''Total revenue''': Total amount of all completed purchases for a contact. * '''Total orders''': Total number of orders completed by a contact. * '''Total products''': Total number of products purchased by a contact. * '''Last order date''': Date of the most recent order completed by a contact. * '''Last order price''': Total price of the most recent order completed by a contact. * '''Last order currency''': Currency of the most recent order completed by a contact. * '''Last order product count''': Total number of products in the most recent order completed by a contact. * '''Last product ID''': ID of any product in the most recent order completed by the contact. * '''Last product SKU''': Product SKU in the most recent order completed by a contact. * '''Last product name''': Name of any product in the most recent order completed by a contact. * '''Last product category''': Category of the most recently added product in the most recent order completed by a contact. (Note: Square does not sync product category) * '''Order date''': Date of the order completed by a contact. * '''Order time''': Time of the order completed by a contact. * '''Product name in Any Order''': Searches for the product name in any order made by a contact. * '''Product category in Any Order''': Searches for contacts with at least one completed order that included a product with this product category. (Note: Square does not sync product category) * '''Shipping method in Any Order''': Searches for contacts who used this shipping method in a completed order. * '''Currency in Any Order''': Searches for contacts who had a completed order with this currency. * '''Product ID in Any Order''': Searches for contacts with at least one completed order that included a product with this product ID. * '''Product SKU in Any Order''': Searches for product SKU in any order completed by the contact. * '''Has made a purchase''': Searches for contacts who made 1 or more purchases from the selected store(s). * '''Has not made a purchase''': Searches for contacts who made 0 purchases from the selected store(s). * '''Has opted into marketing''': Searches for contacts who checked the “Accepts Marketing” checkbox. * '''Has not opted into marketing''': Searches for contacts who did not check the “Accepts Marketing” checkbox. * '''Has used discount code''': Searches for any contact from any store who have used the selected discount code in one or more orders. (Not available for BigCommerce) * '''Has not used discount code''': Searches for any contact who has not used a discount code in any order. (Not available for BigCommerce) == Segment Conditions for Shopify and WooCommerce Integrations == For Shopify and WooCommerce, you must run a historical sync before using the segmentation options released on January 9, 2023, listed in the Important Notes section. === Additional Ecommerce Segment Conditions === * '''Sale Product in Last Order''': Searches for contacts with a product on sale in their last order. * '''Product Average Rating in Last Order''': Searches for contacts whose latest order has the Product Average Rating you specify. * '''Product Vendor in Last Order (Shopify Only)''': Searches for contacts whose latest order has the Product Vendor you specify. * '''Product Tag in Last Order''': Searches for contacts whose latest order has the Product Tag you specify. * '''Sale Product in Any Order''': Searches for contacts with a product on sale in any order. * '''Product Rating in Any Order''': Searches for the specified Product Rating in any order completed by the contact. * '''Product Vendor in Any Order (Shopify Only)''': Searches for the specified Product Vendor in any order completed by the contact. * '''Product Tag in Any Order''': Searches for the specified Product Tag in any order completed by the contact. * '''Has abandoned cart''': Searches for contacts with at least one abandoned cart from "any" or a specific connected store. * '''Doesn't have abandoned cart''': Searches for contacts with zero (0) abandoned carts. * '''Has recovered abandoned cart''': Searches for contacts with at least one recovered cart (a cart that was abandoned, then completed) from "any" or a specific connected store. * '''Has not recovered abandoned cart''': Searches for contacts who have zero (0) recovered carts. * '''Total value of last abandoned cart''': Searches for contacts whose latest abandoned cart has the value you specify. * '''Product count of last abandoned cart''': Searches for contacts whose latest abandoned cart has the number of items you specify. * '''Product name in last abandoned cart''': Searches for contacts whose latest abandoned cart included a product name that you specify. == Segment Conditions for Recurring Payments == Below are segment conditions for Recurring Payments available only for WooCommerce and API-connected stores only. === Requirements for WooCommerce Customers === * Ensure you are on version 2.6 or later of the WooCommerce integration. * Install the Woo Subscriptions app in WooCommerce. === Ecommerce Segment Condition Definitions === * '''Recurring Payment - Anchor Date''': Anchor dates are an optional add-on to Subscription Programs that set a day on which billing interval calculations should be made and schedule specific product ship dates. * '''Recurring Payment - Billing Address City''': Billing Address City. * '''Recurring Payment - Billing Address Company''': Billing Address Company. * '''Recurring Payment - Billing Address Country''': Billing Address Country. * '''Recurring Payment - Billing Address Email''': Billing Address Email. * '''Recurring Payment - Billing Address First Name''': Billing Address First Name. * '''Recurring Payment - Billing Address Last Name''': Billing Address Last Name. * '''Recurring Payment - Billing Address Line 1''': Billing Address Line 1. * '''Recurring Payment - Billing Address Line 2''': Billing Address Line 2. * '''Recurring Payment - Billing Address Line 3''': Billing Address Line 3. * '''Recurring Payment - Billing Address Phone''': Billing Address Phone. * '''Recurring Payment - Billing Address Postal Codes''': Billing Address Postal Codes. * '''Recurring Payment - Billing Address Province''': Billing Address Province. * '''Recurring Payment - Billing Interval''': How frequently the recurring payment is charged to the customer. * '''Recurring Payment - Billing Interval Count''': The amount of billing cycles remaining on the customer’s recurring payment. * '''Recurring Payment - Cancel at Period End''': If true, when the current period ends, recurring payment will not renew, recurring payment will be canceled. * '''Recurring Payment - Cancelled Date''': Date when a recurring payment was canceled. * '''Recurring Payment - Currency''': Currency used for recurring payment. * '''Recurring Payment - Discount Amount''': Any discounts used on the recurring payment. * '''Recurring Payment - Email''': Email address. * '''Recurring Payment - Is Trial''': Checks if a recurring payment is a trial, True or False. * '''Recurring Payment - Last Payment Date''': Date of last payment attempt. * '''Recurring Payment - Last Payment Status''': Status of most recent payment. (COMPLETED, DECLINED, PARTIALLY_REFUNDED, PENDING, or REFUNDED). * '''Recurring Payment - Legacy Connection ID''': Integer connection identifier matching the v3 DeepData Connection ID. * '''Recurring Payment - Line Item Brand''': A list of all brands (also known as vendors) across all line items in this recurring payment. * '''Recurring Payment - Line Item Category''': A list of all product categories across all line items in this recurring payment. * '''Recurring Payment - Line Item Name''': A list of all product names across all line items in this recurring payment. * '''Recurring Payment - Line Item Sku''': A list of all SKUs across all line items in this recurring payment. * '''Recurring Payment - Line Item Store Primary ID''': A list of all store primary IDs across all products in this recurring payment. * '''Recurring Payment - Line Item Tag''': A list of all tags across all line items in this recurring payment. * '''Recurring Payment - Next Payment Date''': Next date the customer will be billed. * '''Recurring Payment - Note''': Notes about the recurring payment. * '''Recurring Payment - Origin Order ID''': ID of the order that created this recurring payment. * '''Recurring Payment - Payment Amount''': The total amount per billing cycle, including taxes, discounts, and shipping. * '''Recurring Payment - Payment Method''': Method used for payment. * '''Recurring Payment - Recurring Payment Status''': Status of the Recurring Payment or Subscription. (PENDING, ACTIVE, PAUSED, EXPIRED, PAYMENT_FAILED, or CANCELLED). * '''Recurring Payment - Renewal Date''': The date when the recurring payment will next be billed for renewal. * '''Recurring Payment - Shipping Address''': Address details for shipping. * '''Recurring Payment - Start Date''': Recurring Payment start date. * '''Recurring Payment - Store Created Date''': Date the record was created in your store. * '''Recurring Payment - Store External ID''': A second identifier from the store, usually a key to some external system. * '''Recurring Payment - Store Modified Date''': Date the record was last modified in external service. * '''Recurring Payment - Store Recurring Payment ID''': ID of recurring payment in your store. * '''Recurring Payment - Store's Customer ID''': The identifier for the customer in the store. * '''Recurring Payment - Tax Amount''': The amount the customer pays in taxes each time they are billed. * '''Recurring Payment - Total Cycles''': Total number of times to run this billing cycle, 0 for infinite. == Segment Conditions for Browse Abandonment == Browse Abandonment segment conditions are available with the WooCommerce integration. They can be accessed in all segment builders in ActiveCampaign. === Ecommerce Segment Condition Definitions === * '''Abandonment date''': Date the shopper's browsing session was abandoned. * '''Browse session ID''': Unique identifier for each browsing session. * '''Email''': Email address for the browser. * '''Legacy connection ID''': Unique identifier for connected integration. * '''Max price''': The highest price item in the browsing session. * '''Max product view time''': The longest time an individual product was browsed during the session. * '''Minimum price''': The lowest price item in the browsing session. * '''Minimum product view time''': The shortest time an individual product was browsed during the session. * '''Product categories''': The product categories that were browsed during the session. * '''Product names''': The product names that were browsed during the session. * '''Product SKUs''': The product SKUs that were browsed during the session. * '''Product store primary IDs''': Product ID in the store/system of record. * '''Session length''': The total length of the browsing session in seconds (from first product browsed to session abandonment). * '''Session start date''': The start date for the browsing session. * '''Total amount''': The total price for all of the products browsed during the browsing session. * '''Total products viewed''': The total product quantity count for the browsing session. == See Also == * [https://help.activecampaign.com/hc/en-us/articles/115001172204-ActiveCampaign-ecommerce-segment-conditions ActiveCampaign Ecommerce Segment Conditions] ```
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