Editing Data Formatting in Automation (section)

= Data Formatting in Automation =

== Introduction ==
The '''Data Formatting in Automations''' feature within ActiveCampaign provides users with a powerful tool to clean, format, and transform data seamlessly within their automation workflows. This feature is crucial as it eliminates the need for third-party utilities and ensures that data remains consistent, improving the overall quality of records. By automating repetitive formatting tasks, users can save time and enhance the personalizations they deliver to their contacts.

== How to Access This Feature ==
To access the '''Data Formatting in Automations''' feature, follow these steps:
1. Log into your ActiveCampaign account.
2. Navigate to the '''Automations''' section.
3. Open an existing automation or create a new one.
4. Click on the option to add a new action.
5. Look for the '''Data Formatting''' options available in the action menu.

== Step-by-Step Instructions ==
Here’s a detailed guide on how to utilize the '''Data Formatting''' options in your automation:

1. **Access Your Automation**: 
   - Visit the '''Automations''' dashboard.
   - Select the automation you wish to edit or click on '''Create Automation''' to start a new workflow.

2. **Add a New Action**: 
   - Click on the '''+ Add Action''' button to include a new action in your workflow.

3. **Choose Data Formatting**: 
   - In the action menu, select the data formatting option that you wish to utilize. Options include:
     - **Format Phone Number**
     - **Format Web Address**
     - **Capitalize Text**
     - **Perform Math Operations** (available to Professional and Enterprise users)
     - **Date/Time Adjustment** (available to Professional and Enterprise users)

4. **Configure Your Action**: 
   - Depending on the formatting task selected, there will be fields to fill in. Configure these according to your needs. 
   - For instance, if formatting a phone number, enter the original number and select options for country code and desired format.

5. **Review and Save**: 
   - After setting up the action, review your configurations to ensure accuracy.
   - Click '''Save''' to apply the changes and integrate them into your automation.

== Configuration Options and Settings ==
The '''Data Formatting in Automations''' feature offers several configuration options, allowing you to customize operations:

- **Format Phone Number**: Standardize phone numbers by selecting the country code and desired formatting style.
  
- **Format Web Address**: Ensure URLs are valid and clean by removing unnecessary parameters or formatting. Options include trimming URLs to their base forms.

- **Capitalize Text**: Automatically adjust text to title case, uppercase, lowercase, or proper case as per your requirements.
  
- **Perform Math Operations**: Execute basic math operations between two fields and input the results into another field.

- **Date/Time Adjustment**: Modify date values by adding or subtracting time, enabling automatic calculations of renewal dates or similar actions.

== Best Practices and Tips ==
- **Consistency is Key**: Use the same formatting actions across similar data types to ensure uniformity in your records.
  
- **Regular Review**: Periodically review your automations to confirm that the data formatting actions are still appropriate and effective as your processes evolve.
  
- **Test Your Automations**: Before fully implementing a new automation, test the data formatting actions with sample data to confirm that they work as intended.

== Common Use Cases with Examples ==
- **Marketing Campaigns**: Standardizing phone numbers and email addresses to ensure that they are formatted correctly for outreach, thereby improving contact rates.
  
- **Event Management**: Automatically calculating reminder dates for registrants by adjusting dates based on the event date.
  
- **Sales Data Management**: Performing math operations to compute total sales from individual sales recorded in different fields.

== Troubleshooting ==
If you encounter issues while using the '''Data Formatting in Automations''' feature, consider the following resolutions:

- **Syntax Errors**: Double-check that all fields are filled out correctly; misformatted data inputs can lead to unexpected results.
  
- **Action Configuration**: Ensure that the actions are configured properly and that applicable conditions are set for the automation to run effectively.

- **Permissions**: Verify that you have the necessary permissions based on your ActiveCampaign plan, as some features are exclusive to Professional and Enterprise users.

== Related Features ==
- For more advanced automation capabilities, check out the [[Automations]] page for related features like triggers and conditions that work in tandem with data formatting actions.

== FAQ ==
=== 1. What types of data can I format using this feature? ===
You can format phone numbers, web addresses, and text, as well as perform math operations and adjust date/time in your workflows.

=== 2. Do I need third-party tools for data formatting? ===
No, with this feature, you can clean and format your data within ActiveCampaign without relying on third-party tools.

=== 3. Are there any restrictions based on my plan type? ===
Yes, the availability of formatting options varies by plan: the Plus plan allows simple formatting, while Professional and Enterprise plans provide advanced functionalities like math operations and date adjustments.

=== 4. Can I test the formatting actions before applying them? ===
Yes, always ensure to test your automations with sample data before fully implementing them to avoid any issues.

=== 5. What should I do if my data formatting actions do not work? ===
Check your configurations, verify the necessary permissions based on your plan, and review for potential syntax errors in your data inputs.

=== 6. Is training available for using these features? ===
ActiveCampaign provides various resources and documentation to help users with automation features. Refer to the help center for more guidance.

=== 7. Where can I find additional resources? ===
You can explore further details and guides regarding data formatting actions in the [ActiveCampaign documentation](https://help.activecampaign.com/hc/en-us/articles/360003463720-Use-the-Format-Data-automation-action#h_01JVTB54FF9QQJA09PXWWBDJSE).

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